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Frequently Asked Questions

Managing your myTSI account

How do I register for the TSI Certification?

To register for the TSI certification, follow these steps:
  • Step 1: Create Your myTSI account

    Provide your name, email, phone number, and password information (please note that this step does not automatically register you for the TSI program).

  • Step 2: Register for the TSI program

    Once you create your myTSI account, you will be directed to step 2 of the registration process wherein you add further details about your personal information, academic history, work history, billing address, shipping address, and voucher if any. Make sure to review the details and then click “Submit”.

  • Step 3: Make Payment

    Once you submit the details, you will be directed to the payment window to complete the payment process, and you will receive a confirmation email.

How to recover the TSI account if I can't log in?

After you create an account with TSI, you can log in with the email you entered during account creation.

Use this to troubleshoot issues accessing or finding content within your account.

If you have forgotten your password then, click on “forgot password”, you will receive a link on your registered email address to reset your password.

You can set a new password for your account and use that to login in future.

Facing trouble to log in

If you’re having trouble logging in, follow these steps:

  • Double check your email address for any misspellings or incorrect characters. The email address must match exactly what you typed in when you started your account.
  • Use the steps mentioned above for resetting your password.
  • If you’re still having issues logging in, check for multiple accounts. It’s possible a typo or other error created a second account.

Change your TSI account settings

To change your TSI account settings
- Log in to myTSI account.
- Go to your profile section on the dashboard
- In the profile section of your myTSI dashboard, you can edit personal information such as address, contact, name etc.

How to contact TSI?

If you wish to contact TSI you can simply click here.

Certification Process And Checking Your Eligibility

How do I become TSI certified?

To become TSI certified, follow these steps:

  • Step 1 - Apply for the TSI certifications.
  • Step 2 – Create an account by clicking on myTSI.
  • Step 3 – Once the payment is made, the handbook will be shipped to you and you will be given 365 days to study, prepare and take the exam.
  • Step 4 – After successfully passing the exam, the credential box (including certificate, lapel pin, and code of ethics booklet) will be shipped to you.

What are the benefits of ABSP™ & SBSP™ certification programs?

The Associate Business Strategy Professional (ABSP™) and Senior Business Strategy Professional (SBSP™) certification programs help professionals stand out taller among their peers for their rich, deep perspective and understanding of the dynamics of business and their trained reflexes for connecting their deliverables with the strategies of their organizations and businesses.

The ABSP™ program demonstrates a robust strategic mindset and differentiates professionals sharpest for their potential, promise, and readiness to thrive in the most challenging and high-impact roles in any management function, industry vertical, or business space. It is ideal for professionals who have recently started their career and also students who are completing their university/college education from TSI-affiliated/recognized institutions or business schools and are entering the industry. They can be from diverse disciplines, majors, and expertise fields including, but not limited to business, technology, finance, HR, economics, and management.

The SBSP™ program journey serves to build a robust framework of advanced concepts and models of strategic analysis, helping professionals link their own roles and responsibilities directly with the expectations and needs of internal and external clients, and align their deliverables to the outcomes and goals pursued by their organizations. It is ideal for senior professionals who have been working in management consulting, finance, digital business, product management, consumer sales, investment banking, private equity, project management, public services, technology, and other related fields. It is an ideal certification for professionals aiming to prove their readiness for leadership roles in their departments.

Once I am registered, what is the Application Process?

After you've successfully registered for the TSI program, the logistics team will send you an email to confirm the address you've provided. Once you've verified that the address is correct, they will start the shipment of the TSI handbook(s). Once you receive your handbook, you can start preparing for the exam.

After completion of certification program what will I receive?

After completion of the exam, you will receive the Credential box including Certificate, Welcome Letter, Lapel Pin and Code of Ethics booklet.

What if I am selected for an audit?

If you receive a notification that your application has been picked for a random candidacy audit, you will be required to fill out the Candidacy Audit Response Form with the additional information asked in the candidacy audit notification and send it through Contact us.

What if I do not meet all the criteria?

If you don’t meet the eligibility criteria for the TSI certification program but still want to be considered, you can fill out the Candidacy Reconsideration Request Form.You have 5 business days from the communication received from TSI to submit your request. You'll need to provide additional information requested in the candidature disapproval notification and submit it through Contact us.

Can I take the exam without registering for the program?

No, you need to register for the program in order to take the exam.

What are the eligibility requirements for ABSP™ and SBSP™ certification programs?

ABSP™ Eligibility Criteria:

Professionals holding a Bachelor’s degree with a work experience of atleast 5 years and Master’s degree with a work experience of atleast 3 years (preferably in business/ finance/ human resource/ economics/ management or in a closely related discipline) from a nationally or internationally recognized institution, can apply for the ABSP™ certification program. Graduating students of Master's/ MBA programs cannot apply unless their alma mater is a TSI-recognized/ affiliated institution, or they have been formally recommended by a competent academic authority back in their university/ institution/ b-school.

Track 1:

MBA/ Master’s degree holders with at least 3 years of work history in any management or business function or industry.

Track 2:

Bachelor’s degree holders with at least 5 years of work history in any management or business function or industry.

Track 3:

Students of MBA/ Master’s programs in TSI-recognized/ affiliated institutions.

SBSP™ Eligibility Criteria:

Professionals holding a Bachelor’s degree with a work experience of atleast 10 years and Master’s degree with a work experience of atleast 8 years (preferably in business/ finance/ human resource/ economics/ management or in a closely related discipline) from a nationally or internationally recognized institution, can apply for the SBSP™ certification program. However, alumni of TSI-recognized/ affiliated institutions or business schools can apply even with a work history of 5 years.

Track 1:

MBA/ Master’s degree holders with at least 8 years of work history in any management or business function, or industry.

Track 2:

Bachelor’s degree holders with at least 10 years of work history in any management or business function, or industry.

Track 3:

Alumni of TSI-recognized/ affiliated institutions with at least 5 years of work history.

How long does it take to get ABSP™ and SBSP™ Certified?

You have a period of 365 days from the registration completion date to study, prepare, and take your TSI exam. Your exam results will be available immediately upon completing the exam online. Your official TSI credential box – including your certification, lapel pin, and more – will be shipped to your address within 3-4 weeks.

What is the best tip you can give me before I take my exam?

It is required to thoroughly go through the TSI handbooks and prepare for exam. One can also check some business industry websites such as Forbes, Business insider Journal of international Business Studies for more knowledge and better understanding. Also read the entire exam policies before appearing for the exam.

Is training required prior to taking a certification exam?

TSI exams are based on self-study mode and the candidates are given 365 days from the registration completion date to study, prepare and appear for the exam. The exam preparation material also called the Learning Resources, is delivered to the candidate's registered mailing address within 3-4 weeks after making the payment.

Payments and Refunds

Will I receive a refund for a cancelled exam?

If you voluntarily cancel the scheduled examination appointment, you do not receive a refund; you can immediately reapply from your myTSI dashboard by paying a nominal fee of USD 50.

How can I get my payment receipt?

The invoice is generated immediately after the payment is realized and can be downloaded easily from your myTSI dashboard.

What is the refund policy in case I do not pass or withdraw from the certification program?

If you fail in your first attempt, you will be required to pay a nominal fee of USD 50 via your myTSI dashboard to retake the exam. Please note that you can apply to reappear right after your examination result gets published.

For withdrawal requests made within 24 hours from payment, the total fee paid will be refunded after deducting the processing charges of USD 80. However, no refund will be processed for withdrawal requests after 24 hours.

What should I do if I experience an error while trying to make a payment?

Incase if you experience any issue or error while trying to make a payment, you can immediately Contact us here.

Examination Policies

How do I schedule for TSI certification exam?

Once you are fully prepared, you can schedule your exam on myTSI dashboard by clicking on the "Schedule your exam" button.

How long is the exam and what types of questions can I expect?

TSI exams are 75 minutes long and the type of questions are Multi-Choice-Single-answer.

How long should I wait for a proctor to connect?

Once your exam is authenticated, the proctor is available and you can raise a query anytime during that session.

Can I take a break during my exam?

No, the exam is proctored live and must be completed all at once without any breaks.

What is the exam security policy?

TSI has an impartial and consistent procedure for evaluating cases of any breach in examination security.

Please go through the Exam Security Policies here.

What are the device and system requirements for taking my exam online?

You are not allowed to use any electronic devices during the examination. Please read our examinee conduct policy here.

System Requirements

Must  Have

Display (Resolution)

1024 x 768 [Recommended]

Network Connection

Wired Network [Strongly Recommended by Authorized Exam Machine for better Exam Delivery Performance]

Internet Connection Speed

Minimum 1 Mbps

Web Browser(s)

Latest Version of Google Chrome Only

Webcam

Internal or an External Webcam must be connected to the computer

Firewall(s)

Corporate firewalls (including VPNs) often cause this Exam Delivery method to fail. Please take your exam in a setting without these Firewalls

Admin Rights

Should have Admin Rights on your Laptop/Computer

How do I cancel or reschedule my exam?

Exam Cancellation - If you wish to cancel the exam, you should log into your myTSI dashboard 72 hours before your scheduled examination.

Exam Rescheduling - To reschedule the exam after voluntary cancellation, you can promptly reapply from your myTSI dashboard by paying a nominal fee of USD 50. To reschedule the exam, you are required to log in to your myTSI dashboard at least 72 hours before the scheduled examination.

Rescheduling the exam in less than 72 hours ahead of the designated time will incur a nominal fee of USD 50, which must be paid through the myTSI dashboard.

For more details, please read the exam policies here.

How does the Proctor communicate with me during my exam?

The proctor is available till the entire session and a chat box remains open.

What forms of photo ID are acceptable when signing into my exam?

The examinee must carry two valid forms of ID from the list below. Please note that both IDs can either be primary IDs or one primary and one secondary ID.

Primary ID

The primary ID must be original and valid, containing both the examinee’s photo, and signature.

  • Government issued driver’s license
  • Passport
  • Military ID
  • State/Country ID card
  • Employee/School ID
Secondary ID

The secondary ID must be original and valid, containing the examinee’s name and signature, or the examinee’s name and a recent photo.

Please Note:All IDs required must be issued by the country in which the candidate is testing. If the candidate does not have a qualifying primary ID issued from the country they are testing in, an International Travel Passport from their country of citizenship is required, along with a secondary ID.

The first and last name that the candidate uses to register must match exactly the first and last name on both of the IDs that are presented on test day. Read more here.

What is the exam retake policy. How many times can I retake the certification exam. Is there a fee?

In the event that examinees fail their first attempt to pass their TSI examination, they can reappear for the exam again right after the result gets published on their myTSI dashboard until they pass the exam. TSI suggests candidates pass their exams in the first attempt to ensure good consistency in their TSI certification journey. If you fail in your first attempt, you will be required to pay a nominal fee of USD 50 via your myTSI dashboard to retake the exam.

TSI Learning Resources

Will I receive the learning resources?

Yes, your learning resources will be shipped to the address that you provide in your myTSI dashboard. Please do ensure that your information is correct and complete. You will also get access to additional resources on your myTSI dashboard.

What is the policy on returning Learning Resources products?

Once you have made the payment, you have the option to refund within 24 hours. After that no refund will be processed at all. So technically, if the learning material is shipped to the candidate, they cannot return it unless there is any physical damage because of the logistics carrier.

Do I need to pay extra for study materials?

You do not have to pay any additional amount for the learning resources.

Can I buy the TSI Business Strategy Handbook even if I am not an applicant?

No, the learning resources are not intended for the open market, and its availability and access are restricted to only authorized users, including candidates earning the TSI certification program.

SBSP™ Assessments

What is the SBSP™ Program Structure?

You can pursue SBSP™ at your own pace along with your professional commitments as TSI gives 365 days (from the registration completion date) to all candidates for completing their coursework and assessments.

The SBSP™ program has 2 stages:
  • Stage 1 - Learning and self- assessment.
  • Stage 2 - Certification Assessment.

Click here to know more details about SBSP™ program.

What is the process of SBSP™ assesements?

SBSP™ assessments include Learning Quiz, Assignment submission and SBSP™ Exam.

Stage 1: Learning Quiz - Helps the candidate with learning and evaluating one’s progress. It gets opened immediately after the registration process is done, and stays open throughout. It requires participants to complete all FOUR coursework modules and one stage-qualifying quiz.

Stage 2: Assignment submission and SBSP™ Exam - Are graded Assessments which opens immediately after registration, and stays open throughout the year. Care has to be taken that both the stages must be completed within 1 year maximum from the date of registration. Stage 2 comprises three assessment components, the 3rd of which is the online SBSP™ certification exam. The first two assessment components are application-based assignments to be completed on the myTSI dashboard.

For more details, please visit here.

How is the SBSP™ evaluated?

The assessment components are application-based assignments to be completed on the myTSI dashboard. Once you submit all the assignments, the evaluator will thoroughly check the relevancy of the content and will grade your assessments. The standard certification benchmark for the SBSP™ program is 65% correct answers. Though awards will be decided using an algorithm that accounts for scaling, relative scoring, and degree of difficulty parameters. The evaluation depends on two components i.e., Assignment submission and SBSP™ Exam. Learning Quiz is not graded for certification, but all the examinees must compulsorily pass it to complete the SBSP™ coursework requirement.

Will I have to pay anything extra for the assessments?

No. The program fee includes all the other costs i.e., Handbooks, Logistics, Exam etc.

Where should I submit my assignments in TSI Dashboard?

You can submit your assignments in the "My Dashboard" section of myTSI dashboard. You need to click on the assignments one by one, write your answers and attach evidence (if any) and then click on submit.

What should I do if I have trouble submitting my assignment?

In case, a candidate is facing issue/error in submitting the assignment. They can immediately Contact us here.

Forms

How to apply for the partnership with TSI?

TSI offers three different types of partnerships which are:

1. For Academic Affiliation

The Strategy Institute (TSI)-partner business schools and universities enjoy the convenience of getting their students and alumni trained in the ABSP™/SBSP™ programs as per the global standards of TSI.
The TSI Academic Affiliation program enables business schools and universities affiliated with TSI to offer the prestigious ABSP™ and SBSP™ certifications at a special fee to their students while they are still completing their degrees. Partner institutions enjoy the exclusive privilege of establishing a dedicated TSI-powered center of excellence for Business Strategy learning.

2. For Training Companies

The Strategy Institute is expanding its global footprint of Strategy Educator to make TSI-aligned training and education in Business Strategy more easily and widely available across the world. TSI-Strategy Educators market the prestigious ABSP™ and SBSP™ programs in their geographies, and offer exam-preparation training.
Business Strategy is an important knowledge and skill dimension in all modern professions, cutting across industries and sectors. The Strategy Educator program is open for training companies, consulting firms and vocational educators. TSI-Strategy Educators earn the exclusive privilege of offering the prestigious ABSP™ and SBSP™ certifications to their current trainees, besides enjoying the privilege of marketing with other high-end strategy leadership programs, which The Strategy Institute regularly offers in collaboration with leading global business schools and universities.

3. For Corporates

Top consulting companies, business, non-business and publicly funded organizations can partner with TSI to establish their own organizational processes for certifying their employees, managers and leaders on Business Strategy. The TSI-corporate partnership can play a huge role in making talent development programs of companies more effective.
Market competitiveness of corporations, business firms, industrial and economic growth of nations and effective delivery of social impact results all have become intricately linked to the quality of Business Strategy being practiced in organizations. This makes it imperative for them to have leaders across all levels conversant with the concept of strategy, while senior level talent across functions and departments shows capability of aligning their decisions and approaches to the organization’s Business Strategy.
For Academic Affiliation, For Training Companies and For Corporates. Please visit the link to learn more.

How to register for Candidacy Audit?

You don't have to register. Your application gets picked randomly for Audit.

How to file a complaint against the violation of ethics?

In the event that you encounter any actions or behaviors that conflict with The Strategy Institute's established code of ethics and certification program standards, we encourage you to take a proactive role in safeguarding their integrity by reporting such occurrences. To file a complaint, kindly complete the complaint form, and submit Contact us.We kindly request that you provide a comprehensive summary of the allegations alongside any supporting documentation and information.

What happens if I violate the code of ethics?

Any candidate in violation of the code or suspected violation is answerable for the questionable action. A formal complaint may be lodged with The Strategy Institute (TSI), where appropriate action will be duly taken. To report the matter, you can download, fill in and submit the Complaint Form through Contact us.

General Queries

Is it possible to complete two certification programs at one time?

No. You can take only one course at a time.

Where can I see my exam score?

Once you submit your exam, the result is immediately visible on your screen. However, the detailed result with score is published on your myTSI dashboard within 96 business hours from the date of the exam.

How much do TSI certification exams cost?

You do not need to pay separately for the exam unless you have to reappear.

How should I prepare for the exam?

TSI exams are based on self-study mode and the candidates are given 365 days from the registration completion date to study, prepare and appear for the exam. It is required to thoroughly go through the TSI handbooks and prepare for exam. The exam preparation material also called the Learning Resources, is delivered to the candidate's registered mailing address within 3-4 weeks after making the payment. One can also check some business industry websites such as Forbes, Business insider Journal of international Business Studies for more knowledge and better understanding.

Does TSI provide translators?

No. TSI operates on the Universal language i.e., English.

How do I claim my digital badge?

Once you have passed your exam, you will receive an email carrying information about claiming your digital badge. After you have claimed your digital badge, you can showcase your expertise in the field to both your peers and on social media.

How can I show my certificate on my resume?

You can showcase your certificate on your resume by adding the unique URL, which will be shared with you after your exam result gets published.

Check out the guidelines to add your TSI certification here.

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